Can someone else complain on my behalf?

Yes they can.  You will have to give them permission to do that, which you can give on our complaint form or in a letter.  We can send you the complaint form or a letter to sign if you contact us. You should be aware that if you ask someone to represent you, that we will share information about you with them. If your complaint involves health or social work data, we may also need to confirm that you understand we may need to access and share that data. If you have any questions about what we may access and share with a representative, please ask and we can provide more detail.