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Decision Report 201304037

  • Case ref:
    201304037
  • Date:
    March 2014
  • Body:
    The City of Edinburgh Council
  • Sector:
    Local Government
  • Outcome:
    Resolved, no recommendations
  • Subject:
    statutory notices

Summary

Mr and Ms C were unhappy with the council's handling of their complaints. After we contacted the council about this, the council decided that Mr and Ms C's complaints should be upheld and the second stage of their complaints process repeated. As Mr and Ms C were satisfied with this outcome, we did not take the matter further.

Updated: March 13, 2018