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Case ref:201500303
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Date:September 2015
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Body:North Ayrshire Council
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Sector:Local Government
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Outcome:Not upheld, no recommendations
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Subject:repairs and maintenance
Summary
Mrs C complained that the council had not taken reasonable steps to repair defects with her windows. Mrs C had new windows fitted in late 2012. Since early 2013 she had reported problems with the windows. Each time she did, the council arranged for a joiner to visit and fix the window if necessary. There was no evidence that following those visits Mrs C had reported the fixes had not worked. Therefore, we did not uphold this complaint.