The complainants, Mr and Mrs E, felt they had been removed from their GPs' list with insufficient justification after Mr E had complained to the practice manager about the treatment Mrs E had received from the reception staff.
Office closure
Our offices will be closed for visitors on Wednesday 28 and Thursday 29 February 2024 and will reopen on Friday 1 March 2024. You can still make a complaint via our online form but we will not be able to respond until we reopen.
Investigation Report S.28-03-04
Updated: December 11, 2018