Complaint about Lothian NHS Board - complaint was from a man (referred to in this report as Mr C),who complained that Lothian NHS (referred to in this report as the Board) had changed the appointment system for podiatry appointments and this necessitated his paying postage to arrange his routine appointments.
Office closure
Our offices will be closed for visitors on Wednesday 28 and Thursday 29 February 2024 and will reopen on Friday 1 March 2024. You can still make a complaint via our online form but we will not be able to respond until we reopen.
Investigation Report 200501610
Updated: December 11, 2018