The complainant raised concerns that she repeatedly had to report problems with her property to Hillcrest Housing Association (the Association) before they were dealt with. She complained that she experienced long delays before necessary repairs were carried out.
Office closure
Our offices will be closed for visitors on Wednesday 28 and Thursday 29 February 2024 and will reopen on Friday 1 March 2024. You can still make a complaint via our online form but we will not be able to respond until we reopen.
Investigation Report 200503292
Updated: December 11, 2018