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Investigation Report 200502864

  • Report no:
    200502864
  • Date:
    October 2006
  • Body:
    University of Strathclyde
  • Sector:
    Universities

Overview

The complainant raised concerns about the complaints procedure and the way in which his complaint was investigated.

Specific complaints and conclusions

The complaints which have been investigated are that:

  • (a)  Mr C’s complaint was not properly investigated (not upheld); and
  • (b)  the University’s complaints procedure is inadequate (not upheld).

Redress and recommendation

The Ombudsman has no recommendation to make.

Updated: December 11, 2018