The complainant raised concerns about his session with a counsellor, including an alleged breach of confidentiality, the counsellor's attitude and the lack of information given to him about the counselling. He also complained about the handling of his complaint.
Office closure
Our offices will be closed for visitors on Wednesday 28 and Thursday 29 February 2024 and will reopen on Friday 1 March 2024. You can still make a complaint via our online form but we will not be able to respond until we reopen.
Investigation Report 200501135
Updated: December 11, 2018