The complaint concerned an allegation of failure by the Council to maintain a customer's request for confidentiality. The complainant was dissatisfied with the Council's handling of her representations on the matter and she claimed that they had failed to reply to her correspondence.
Office closure
Our offices will be closed for visitors on Wednesday 28 and Thursday 29 February 2024 and will reopen on Friday 1 March 2024. You can still make a complaint via our online form but we will not be able to respond until we reopen.
Investigation Report 200501581
Updated: December 11, 2018