Office closure

Our offices will be closed for visitors on Wednesday 28 and Thursday 29 February 2024 and will reopen on Friday 1 March 2024. You can still make a complaint via our online form but we will not be able to respond until we reopen.

Investigation Report 200601272

  • Report no:
    200601272
  • Date:
    August 2007
  • Body:
    Greater Glasgow and Clyde NHS Board
  • Sector:
    Health

Overview

The complainant, Mr C, raised concerns that, following the withdrawal of part of his medication by the manufacturer, clinical staff failed to adequately assess his condition and provide him with suitable alternative medication or check his blood pressure.

Specific complaints and conclusions

The complaints which have been investigated are that:

  • (a)  staff failed to adequately assess Mr C following the withdrawal of his medication (not upheld);
  • (b)  a staff grade doctor (the Staff Grade Doctor) inappropriately refused to check Mr C's blood pressure (not upheld).

Redress and recommendations

The Ombudsman has no recommendations to make.

Updated: December 11, 2018