Overview
The complainant, Ms C, raised a number of concerns about the care and treatment provided to her mother, Mrs A, by the Consultant in Clinical Oncology (the Consultant) at the Beatson Oncology Centre (the Centre). Mrs A was subsequently admitted to Stobhill Hospital (the Hospital) then transferred to a hospice but, sadly, died the same night.
Specific complaints and conclusions
The complaints which have been investigated are that:
(a) the treatment provided by the Consultant was not reasonable (not upheld);
(b) the Consultant failed to communicate reasonably with Mrs A and her family about her disease and treatment (not upheld); and
(c) the Centre failed to communicate reasonably with the Hospital following Mrs A's admission (not upheld).
Redress and recommendation
The Ombudsman has no recommendations to make.