Office closure

Our offices will be closed for visitors on Wednesday 28 and Thursday 29 February 2024 and will reopen on Friday 1 March 2024. You can still make a complaint via our online form but we will not be able to respond until we reopen.

Ombudsman's findings January 2023

We laid 8 public service complaint decisions before the Scottish Parliament this month.  For more information, please click the link below.

Download the Ombudsman's overview (PDF, 333KB) or read it online (link is external).  Media enquiries can be made by email or via our online form.

Updated: January 18, 2023