Office closure

Our offices will be closed for visitors on Wednesday 28 and Thursday 29 February 2024 and will reopen on Friday 1 March 2024. You can still make a complaint via our online form but we will not be able to respond until we reopen.

What happens to my complaint after you get it?

We will look at your complaint to see whether it can and should be investigated. See 'How we handle complaints' for more detailed information.

Updated: February 8, 2022