Office closure
Our offices will be closed for visitors on Wednesday 28 and Thursday 29 February 2024 and will reopen on Friday 1 March 2024. You can still make a complaint via our online form but we will not be able to respond until we reopen.
Decision Reports
Case Ref | Organisation | Subject | Outcome | Report Date |
---|---|---|---|---|
201806224 | Heriot-Watt University | policy / administration | Upheld, recommendations | March 2020 |
201806236 | Lanarkshire NHS Board | clinical treatment / diagnosis | Not upheld, no recommendations | March 2020 |
201806328 | Western Isles NHS Board | clinical treatment / diagnosis | Not upheld, no recommendations | March 2020 |
201806337 | Scottish Prison Service | visits | Not upheld, no recommendations | March 2020 |
201806513 | Lanarkshire NHS Board | clinical treatment / diagnosis | Upheld, recommendations | March 2020 |
201806670 | The Water Industry Commission for Scotland | complaints handling | Upheld, recommendations | March 2020 |
201806790 | Lothian NHS Board - Acute Division | clinical treatment / diagnosis | Not upheld, no recommendations | March 2020 |
201807008 | Grampian NHS Board | clinical treatment / diagnosis | Not upheld, no recommendations | March 2020 |
201807229 | Highland NHS Board | clinical treatment / diagnosis | Not upheld, no recommendations | March 2020 |
201807339 | Lothian NHS Board - Acute Division | clinical treatment / diagnosis | Some upheld, recommendations | March 2020 |