Office closure
Our offices will be closed for visitors on Wednesday 28 and Thursday 29 February 2024 and will reopen on Friday 1 March 2024. You can still make a complaint via our online form but we will not be able to respond until we reopen.
Decision Reports
Case Ref | Organisation | Subject | Outcome | Report Date |
---|---|---|---|---|
201802724 | Lanarkshire NHS Board | clinical treatment / diagnosis | Some upheld, recommendations | October 2019 |
201802780 | Lothian NHS Board - Acute Division | clinical treatment / diagnosis | Some upheld, recommendations | October 2019 |
201802902 | Lothian NHS Board | clinical treatment / diagnosis | Not upheld, no recommendations | October 2019 |
201802964 | Highland NHS Board | clinical treatment / diagnosis | Not upheld, no recommendations | October 2019 |
201803230 | Greater Glasgow and Clyde NHS Board - Acute Services Division | clinical treatment / diagnosis | Some upheld, no recommendations | October 2019 |
201803735 | North Lanarkshire Council | handling of application (complaints by opponents) | Upheld, recommendations | October 2019 |
201804105 | North Lanarkshire Council | primary school | Not upheld, no recommendations | October 2019 |
201804250 | University of St Andrews | complaints handling | Not upheld, no recommendations | October 2019 |
201804377 | Western Isles NHS Board | clinical treatment / diagnosis | Some upheld, no recommendations | October 2019 |
201804499 | Tayside NHS Board | communication / staff attitude / dignity / confidentiality | Not upheld, no recommendations | October 2019 |