Office closure
Our offices will be closed for visitors on Wednesday 28 and Thursday 29 February 2024 and will reopen on Friday 1 March 2024. You can still make a complaint via our online form but we will not be able to respond until we reopen.
Decision Reports
Case Ref | Organisation | Subject | Outcome | Report Date |
---|---|---|---|---|
201804640 | A Medical Practice in the Lothian NHS Board area | lists (incl difficulty registering and removal from lists) | Not upheld, no recommendations | September 2019 |
201804880 | Greater Glasgow and Clyde NHS Board - Acute Services Division | clinical treatment / diagnosis | Some upheld, recommendations | September 2019 |
201805593 | Angus Council | complaints handling (incl social work complaints procedures) | Upheld, recommendations | September 2019 |
201806165 | Lothian NHS Board - Acute Division | clinical treatment / diagnosis | Upheld, recommendations | September 2019 |
201806416 | Scottish Water | replacement of lead / rusted pipes | Some upheld, recommendations | September 2019 |
201806499 | Tayside NHS Board | clinical treatment / diagnosis | Some upheld, recommendations | September 2019 |
201807360 | Clear Business Water | policy / administration | Resolved, no recommendations | September 2019 |
201807384 | Golden Jubilee National Hospital | clinical treatment / diagnosis | Not upheld, no recommendations | September 2019 |
201807724 | A Medical Practice in the Greater Glasgow and Clyde NHS Board area | clinical treatment / diagnosis | Not upheld, no recommendations | September 2019 |
201807843 | Lanarkshire NHS Board | clinical treatment / diagnosis | Not upheld, no recommendations | September 2019 |