Office closure
Our offices will be closed for visitors on Wednesday 28 and Thursday 29 February 2024 and will reopen on Friday 1 March 2024. You can still make a complaint via our online form but we will not be able to respond until we reopen.
Decision Reports
Case Ref | Organisation | Subject | Outcome | Report Date |
---|---|---|---|---|
201606059 | The City of Edinburgh Council | handling of application (complaints by opponents) | Some upheld, recommendations | October 2018 |
201607398 | Sanctuary (Scotland) Housing Association Ltd | repairs and maintenance | Upheld, recommendations | October 2018 |
201607444 | Tayside NHS Board | clinical treatment / diagnosis | Upheld, recommendations | October 2018 |
201608566 | Aberdeenshire Council | neighbour disputes and anti-social behaviour | Not upheld, no recommendations | October 2018 |
201608890 | Forth Valley NHS Board | communication / staff attitude / dignity / confidentiality | Not upheld, no recommendations | October 2018 |
201609423 | Dumfries and Galloway Council | primary school | Upheld, recommendations | October 2018 |
201609479 | Lothian NHS Board - Acute Division | admission / discharge / transfer procedures | Upheld, no recommendations | October 2018 |
201700473 | Fife NHS Board | clinical treatment / diagnosis | Some upheld, recommendations | October 2018 |
201700671 | Ayrshire and Arran NHS Board | appointments / admissions (delay / cancellation / waiting lists) | Upheld, recommendations | October 2018 |
201701411 | Tayside NHS Board | clinical treatment / diagnosis | Some upheld, recommendations | October 2018 |