Office closure
Our offices will be closed for visitors on Wednesday 28 and Thursday 29 February 2024 and will reopen on Friday 1 March 2024. You can still make a complaint via our online form but we will not be able to respond until we reopen.
Decision Reports
Case Ref | Organisation | Subject | Outcome | Report Date |
---|---|---|---|---|
201705473 | Aberdeen City Council | repairs and maintenance | Not upheld, no recommendations | August 2018 |
201705961 | West College Scotland | quality (including complaint handling) | Upheld, recommendations | August 2018 |
201705986 | A Dentist in the Highland NHS Board area | clinical treatment / diagnosis | Not upheld, no recommendations | August 2018 |
201706028 | Forth Valley NHS Board | clinical treatment / diagnosis | Not upheld, recommendations | August 2018 |
201706162 | Fife NHS Board | nurses / nursing care | Some upheld, recommendations | August 2018 |
201706195 | Business Stream | policy / administration | Some upheld, recommendations | August 2018 |
201706293 | River Clyde Homes | repairs and maintenance | Resolved, no recommendations | August 2018 |
201706392 | Fife Council | policy / administration | Upheld, recommendations | August 2018 |
201706577 | University of Edinburgh | academic appeal / exam results / degree classification | Upheld, recommendations | August 2018 |
201706652 | The City of Edinburgh Council | policy / administration | Some upheld, recommendations | August 2018 |