Office closure
Our offices will be closed for visitors on Wednesday 28 and Thursday 29 February 2024 and will reopen on Friday 1 March 2024. You can still make a complaint via our online form but we will not be able to respond until we reopen.
Decision Reports
Case Ref | Organisation | Subject | Outcome | Report Date |
---|---|---|---|---|
201700360 | Tayside NHS Board | clinical treatment / diagnosis | Some upheld, recommendations | April 2018 |
201700464 | Lothian NHS Board - Acute Division | clinical treatment / diagnosis | Some upheld, recommendations | April 2018 |
201700481 | Greater Glasgow and Clyde NHS Board - Acute Services Division | nurses / nursing care | Upheld, recommendations | April 2018 |
201700482 | Greater Glasgow and Clyde NHS Board - Acute Services Division | appointments / admissions (delay / cancellation / waiting lists) | Some upheld, recommendations | April 2018 |
201700643 | Glasgow City Council | complaints handling (inc social work complaints procedures) | Not upheld, no recommendations | April 2018 |
201700758 | Fife Council | repairs and maintenance | Upheld, recommendations | April 2018 |
201700908 | Argyll Community Housing Association | repairs and maintenance | Not upheld, no recommendations | April 2018 |
201701062 | Dumfries and Galloway Council | handling of application (complaints by applicants) | Not upheld, no recommendations | April 2018 |
201701146 | Elderpark Housing Association Ltd | neighbour disputes and antisocial behaviour | Not upheld, no recommendations | April 2018 |
201701227 | Forth Valley NHS Board | clinical treatment / diagnosis | Not duly made or withdrawn, no recommendations | April 2018 |