Office closure
Our offices will be closed for visitors on Wednesday 28 and Thursday 29 February 2024 and will reopen on Friday 1 March 2024. You can still make a complaint via our online form but we will not be able to respond until we reopen.
Decision Reports
Case Ref | Organisation | Subject | Outcome | Report Date |
---|---|---|---|---|
202003203 | Highland NHS Board | Communication / staff attitude / dignity / confidentiality | Not upheld, no recommendations | July 2022 |
202004806 | Greater Glasgow and Clyde NHS Board - Acute Services Division | Appointments / Admissions (delay / cancellation / waiting lists) | Upheld, recommendations | July 2022 |
202007151 | Greater Glasgow and Clyde NHS Board - Acute Services Division | Clinical treatment / diagnosis | Not upheld, no recommendations | July 2022 |
202008029 | A Medical Practice in the Ayrshire & Arran NHS Board area | Clinical treatment / diagnosis | Not upheld, no recommendations | July 2022 |
202009167 | Greater Glasgow and Clyde NHS Board - Acute Services Division | Clinical treatment / diagnosis | Not upheld, no recommendations | July 2022 |
202101818 | Forth Valley NHS Board | Clinical treatment / diagnosis | Not upheld, no recommendations | July 2022 |
202102504 | Ayrshire and Arran NHS Board | Clinical treatment / diagnosis | Not upheld, no recommendations | July 2022 |
202102779 | Fife NHS Board | Clinical treatment / diagnosis | Some upheld, recommendations | July 2022 |
202103398 | Lothian NHS Board - Acute Division | Clinical treatment / diagnosis | Not upheld, no recommendations | July 2022 |
202104334 | Lothian NHS Board - Acute Division | Hygiene / cleanliness / infection control | Not upheld, no recommendations | July 2022 |