| 201603321 |
Scottish Prison Service |
behaviour related programmes (including access to) |
Not upheld, no recommendations |
December 2016 |
| 201507448 |
Aberdeen City Council |
policy/administration |
Some upheld, recommendations |
November 2016 |
| 201507478 |
Grampian NHS Board |
clinical treatment / diagnosis |
Some upheld, no recommendations |
November 2016 |
| 201507491 |
Perth and Kinross Council |
complaints handling (incl social work complaints procedures) |
Not upheld, recommendations |
November 2016 |
| 201507638 |
Lothian NHS Board |
appointments / admissions (delay / cancellation / waiting lists) |
Upheld, recommendations |
November 2016 |
| 201507657 |
Borders NHS Board |
clinical treatment / diagnosis |
Upheld, recommendations |
November 2016 |
| 201507666 |
Scottish Ambulance Service |
failure to send ambulance / delay in sending ambulance |
Upheld, recommendations |
November 2016 |
| 201507682 |
Business Stream |
incorrect billing |
Some upheld, recommendations |
November 2016 |
| 201507701 |
Edinburgh College |
special needs - assessment and provision |
Some upheld, recommendations |
November 2016 |
| 201507727 |
Tayside NHS Board |
clinical treatment / diagnosis |
Upheld, no recommendations |
November 2016 |