Office closure
Our offices will be closed for visitors on Wednesday 28 and Thursday 29 February 2024 and will reopen on Friday 1 March 2024. You can still make a complaint via our online form but we will not be able to respond until we reopen.
Decision Reports
Case Ref | Organisation | Subject | Outcome | Report Date |
---|---|---|---|---|
202101483 | Falkirk Council | Neighbour disputes and anti-social behaviour | Not upheld, no recommendations | January 2022 |
202102039 | A Medical Practice in the Forth Valley NHS Board area | Clinical treatment / diagnosis | Not upheld, no recommendations | January 2022 |
202102527 | A Medical Practice in the Greater Glasgow & Clyde NHS Board area | Clinical treatment / diagnosis | Not upheld, no recommendations | January 2022 |
201800637 | Lothian NHS Board - Royal Edinburgh and Associated Services Division | Clinical treatment / diagnosis | Some upheld, recommendations | December 2021 |
201810251 | Highland NHS Board | Appointments / Admissions (delay / cancellation / waiting lists) | Upheld, no recommendations | December 2021 |
201900738 | Business Stream | Incorrect billing | Not upheld, no recommendations | December 2021 |
201900831 | Lanarkshire NHS Board | Admission / discharge / transfer procedures | Upheld, recommendations | December 2021 |
201906320 | Fife NHS Board | Clinical treatment / diagnosis | Upheld, recommendations | December 2021 |
201908805 | Tayside NHS Board | Clinical treatment / Diagnosis | Not upheld, no recommendations | December 2021 |
201909305 | East Dunbartonshire Council | Secondary School | Some upheld, recommendations | December 2021 |