| 201500718 |
Scottish Prison Service |
accuracy of prisoner record |
Upheld, recommendations |
September 2015 |
| 201500728 |
A Medical Practice in the Greater Glasgow and Clyde NHS Board area |
complaints handling |
Upheld, recommendations |
September 2015 |
| 201501021 |
Greater Glasgow and Clyde NHS Board |
complaints handling |
Upheld, recommendations |
September 2015 |
| 201501483 |
North Lanarkshire Council |
repairs and maintenance |
Not upheld, no recommendations |
September 2015 |
| 201501567 |
Glasgow City Council |
communication, staff attitude and confidentiality |
Some upheld, action taken by body to remedy, no recommendations |
September 2015 |
| 201501632 |
Charing Cross Housing Association Ltd |
applications, allocations, transfers & exchanges |
Upheld, recommendations |
September 2015 |
| 201501679 |
The Highland Council |
mental health issues |
Complaint withdrawn |
September 2015 |
| 201200387 |
The City of Edinburgh Council |
complaints handling (incl social work complaints procedures) |
Some upheld, recommendations |
August 2015 |
| 201301743 |
Greater Glasgow and Clyde NHS Board |
clinical treatment / diagnosis |
Not upheld, no recommendations |
August 2015 |
| 201303319 |
Lothian NHS Board |
clinical treatment / diagnosis |
Upheld, recommendations |
August 2015 |