Office closure
Our offices will be closed for visitors on Wednesday 28 and Thursday 29 February 2024 and will reopen on Friday 1 March 2024. You can still make a complaint via our online form but we will not be able to respond until we reopen.
Decision Reports
Case Ref | Organisation | Subject | Outcome | Report Date |
---|---|---|---|---|
201403597 | Scottish Prison Service | escorted day absence | Upheld, recommendations | January 2015 |
201200401 | Aberdeenshire Council | repairs and maintenance | Not upheld, no recommendations | December 2014 |
201203163 | Grampian NHS Board | clinical treatment / diagnosis | Not upheld, no recommendations | December 2014 |
201203901 | University of Edinburgh | complaints handling | Not upheld, no recommendations | December 2014 |
201204132 | The City of Edinburgh Council | complaints handling (including appeals procedures) | Some upheld, recommendations | December 2014 |
201205007 | The City of Edinburgh Council | unauthorised development/enforcement action | Not upheld, no recommendations | December 2014 |
201205369 | Lothian NHS Board | clinical treatment / diagnosis | Not upheld, recommendations | December 2014 |
201300746 | A Council | primary school | Not upheld, recommendations | December 2014 |
201301290 | Fife Council | applications, allocations, transfers & exchanges | Not upheld, recommendations | December 2014 |
201301327 | Scottish Prison Service | complaints handling | Some upheld, recommendations | December 2014 |