Office closure
Our offices will be closed for visitors on Wednesday 28 and Thursday 29 February 2024 and will reopen on Friday 1 March 2024. You can still make a complaint via our online form but we will not be able to respond until we reopen.
Decision Reports
Case Ref | Organisation | Subject | Outcome | Report Date |
---|---|---|---|---|
201400113 | Glasgow City Council | refuse collection & bins | Upheld, recommendations | August 2014 |
201400126 | Tayside NHS Board | clinical treatment / diagnosis | Not upheld, no recommendations | August 2014 |
201400336 | Knowes Housing Association Ltd | repairs and maintenance | Not upheld, no recommendations | August 2014 |
201400340 | Scottish Prison Service | policy/administration | Upheld, recommendations | August 2014 |
201400370 | Dumfries and Galloway NHS Board | complaints handling | Upheld, recommendations | August 2014 |
201400434 | Berwickshire Housing Association Ltd | repairs and maintenance | Not upheld, action taken by body to remedy, no recommendations | August 2014 |
201400516 | Lanarkshire NHS Board | clinical treatment / diagnosis | Not upheld, no recommendations | August 2014 |
201400591 | Lanarkshire NHS Board | appointments / admissions (delay / cancellation / waiting lists) | Not upheld, no recommendations | August 2014 |
201400745 | Scottish Prison Service | home detention curfew | Not upheld, no recommendations | August 2014 |
201400809 | Business Stream | incorrect billing | Not upheld, no recommendations | August 2014 |