Office closure
Our offices will be closed for visitors on Wednesday 28 and Thursday 29 February 2024 and will reopen on Friday 1 March 2024. You can still make a complaint via our online form but we will not be able to respond until we reopen.
Decision Reports
Case Ref | Organisation | Subject | Outcome | Report Date |
---|---|---|---|---|
201102074 | Grampian NHS Board | clinical treatment / diagnosis | Not upheld, no recommendations | September 2013 |
201103503 | Fife Council | complaints handling (incl social work complaints procedures) | Some upheld, recommendations | September 2013 |
201103803 | Fife Council | public health & civic government acts - nuisances/problems in/around buildings | Not upheld, no recommendations | September 2013 |
201104532 | Forth Valley NHS Board | communication, staff attitude, dignity, confidentiality | Not upheld, no recommendations | September 2013 |
201104985 | Ayrshire and Arran NHS Board | clinical treatment / diagnosis | Some upheld, recommendations | September 2013 |
201105518 | Business Stream | policy/administration | Upheld, recommendations | September 2013 |
201200094 | Business Stream | charging method / calculation | Not upheld, action taken by body to remedy, no recommendations | September 2013 |
201200437 | Forth Valley NHS Board | clinical treatment / diagnosis | Some upheld, no recommendations | September 2013 |
201200901 | Greater Glasgow and Clyde NHS Board - Acute Services Division | clinical treatment / diagnosis | Not upheld, no recommendations | September 2013 |
201200968 | Renfrewshire Council | handling of application (complaints by opponents) | Some upheld, recommendations | September 2013 |