Office closure
Our offices will be closed for visitors on Wednesday 28 and Thursday 29 February 2024 and will reopen on Friday 1 March 2024. You can still make a complaint via our online form but we will not be able to respond until we reopen.
Decision Reports
Case Ref | Organisation | Subject | Outcome | Report Date |
---|---|---|---|---|
201205353 | Aberdeen City Council | complaints handling | Resolved, action taken by body to remedy | July 2013 |
201300209 | Scottish Prison Service | work (in prison) | Not upheld, no recommendations | July 2013 |
201000513 | Falkirk Council | policy/administration | Some upheld, recommendations | June 2013 |
201003985 | A Council | child services and family support | Upheld, recommendations | June 2013 |
201100100 | Borders NHS Board | clinical treatment / diagnosis | Not upheld, recommendations | June 2013 |
201101546 | Care Inspectorate | complaints handling | Not upheld, no recommendations | June 2013 |
201101683 | Greater Glasgow and Clyde NHS Board - Acute Services Division | clinical treatment / diagnosis | Not upheld, no recommendations | June 2013 |
201102379 | City of Glasgow College | complaints handling | Some upheld, recommendations | June 2013 |
201102927 | Ayrshire and Arran NHS Board | clinical treatment / diagnosis | Not upheld, no recommendations | June 2013 |
201102968 | Lothian NHS Board - Acute Division | clinical treatment / diagnosis | Some upheld, recommendations | June 2013 |