Office closure
Our offices will be closed for visitors on Wednesday 28 and Thursday 29 February 2024 and will reopen on Friday 1 March 2024. You can still make a complaint via our online form but we will not be able to respond until we reopen.
Decision Reports
Case Ref | Organisation | Subject | Outcome | Report Date |
---|---|---|---|---|
201205159 | Scottish Prison Service | home detention curfew | Not upheld, no recommendations | June 2013 |
201002860 | East Renfrewshire Council | handling of application (complaints by applicants) | Some upheld, no recommendations | May 2013 |
201101313 | Greater Glasgow and Clyde NHS Board - Acute Services Division | communication, staff attitude, dignity, confidentiality | Some upheld, recommendations | May 2013 |
201102274 | The City of Edinburgh Council | right to buy | Some upheld, recommendations | May 2013 |
201103006 | Scottish Water | policy / administration | Upheld, recommendations | May 2013 |
201103656 | Highlands and Islands Enterprise | policy/administration | Not upheld, action taken by body to remedy, no recommendations | May 2013 |
201103842 | Clackmannanshire Council | handling of application (complaints by opponents) | Some upheld, recommendations | May 2013 |
201104809 | Fife NHS Board | clinical treatment / diagnosis | Some upheld, recommendations | May 2013 |
201104811 | A Dental Practice in the Lothian NHS Board area | clinical treatment / diagnosis | Not upheld, recommendations | May 2013 |
201104846 | Grampian NHS Board | clinical treatment / diagnosis | Upheld, recommendations | May 2013 |