Office closure
Our offices will be closed for visitors on Wednesday 28 and Thursday 29 February 2024 and will reopen on Friday 1 March 2024. You can still make a complaint via our online form but we will not be able to respond until we reopen.
Decision Reports
Case Ref | Organisation | Subject | Outcome | Report Date |
---|---|---|---|---|
202003576 | Ayrshire and Arran NHS Board | Clinical treatment / diagnosis | Upheld, recommendations | May 2021 |
202004021 | Glasgow City Health and Social Care Partnership | Kinship care | Upheld, recommendations | May 2021 |
201707729 | Lanarkshire NHS Board | Clinical treatment / diagnosis | Upheld, recommendations | March 2021 |
201804582 | Grampian NHS Board | Communication / staff attitude / dignity / confidentiality | Some upheld, recommendations | March 2021 |
201804898 | Greater Glasgow and Clyde NHS Board - Acute Services Division | Clinical treatment / diagnosis | Some upheld, recommendations | March 2021 |
201805660 | Castle Rock Edinvar Housing Association | Neighbour disputes and anti-social behaviour | Not upheld, no recommendations | March 2021 |
201806793 | A Medical Practice in the Fife NHS Board area | Clinical treatment / diagnosis | Upheld, recommendations | March 2021 |
201808494 | Greater Glasgow and Clyde NHS Board - Acute Services Division | Clinical treatment / diagnosis | Upheld, recommendations | March 2021 |
201808526 | South Lanarkshire Council | Child services and family support | Some upheld, recommendations | March 2021 |
201809267 | Live Borders | Complaints handling | Not upheld, no recommendations | March 2021 |