Office closure
Our offices will be closed for visitors on Wednesday 28 and Thursday 29 February 2024 and will reopen on Friday 1 March 2024. You can still make a complaint via our online form but we will not be able to respond until we reopen.
Decision Reports
Case Ref | Organisation | Subject | Outcome | Report Date |
---|---|---|---|---|
201102567 | Scottish Qualifications Authority | Policy/administration | Some upheld, recommendations | July 2012 |
201102623 | Glasgow City Council | disabled access | Some upheld, action taken by body to remedy, no recommendations | July 2012 |
201102664 | Kingdom Housing Association Ltd | Complaints handling | Not upheld, no recommendations | July 2012 |
201102717 | Greater Glasgow and Clyde NHS Board - Acute Services Division | Clinical treatment / Diagnosis | Not upheld, action taken by body to remedy, no recommendations | July 2012 |
201102732 | Forth Valley NHS Board | Clinical treatment / Diagnosis | Some upheld, recommendations | July 2012 |
201102760 | University of Glasgow | Academic appeal/exam results/degree classification | Not upheld, no recommendations | July 2012 |
201102828 | A Medical Practice in the Fife NHS Board area | Clinical treatment / Diagnosis | Upheld, recommendations | July 2012 |
201102903 | West Lothian Council | Repairs and maintenance of housing stock (incl dampness and infestations) | Some upheld, recommendations | July 2012 |
201102919 | Dumfries and Galloway Housing Partnership | Repairs and maintenance of housing stock (incl dampness and infestations) | Some upheld, action taken by body to remedy, recommendations | July 2012 |
201102950 | Lothian NHS Board | Appointments/Admissions (delay, cancellation, waiting lists) | Upheld, recommendations | July 2012 |