Office closure
Our offices will be closed for visitors on Wednesday 28 and Thursday 29 February 2024 and will reopen on Friday 1 March 2024. You can still make a complaint via our online form but we will not be able to respond until we reopen.
Decision Reports
Case Ref | Organisation | Subject | Outcome | Report Date |
---|---|---|---|---|
201101184 | A Medical Practice, Lothian NHS Board | Communication, staff attitude, dignity, confidentiality | Some upheld, recommendations | November 2011 |
201101196 | West Lothian Council | Handling of application (complaints by opponents) | Some upheld, recommendations | November 2011 |
201101201 | Scottish Prison Service | Policy/Administration | Not upheld, action taken by body to remedy, no recommendations | November 2011 |
201101210 | Fyne Homes | Complaints handling | Not upheld, action taken by body to remedy, no recommendations | November 2011 |
201101257 | Scottish Prison Service | Education | Not upheld, no recommendations | November 2011 |
201101383 | Scottish Prison Service | Progression | Not upheld, no recommendations | November 2011 |
201101523 | Lothian NHS Board | Policy/administration, communication | Not upheld, action taken by body to remedy, no recommendations | November 2011 |
200904203 | East Ayrshire Council | building standards | Not upheld, no recommendations | October 2011 |
201001246 | Greater Glasgow and Clyde NHS Board | clinical treatment; diagnosis | Not upheld, no recommendations | October 2011 |
201001292 | Tayside NHS Board | clinical treatment; diagnosis | Not upheld, no recommendations | October 2011 |