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Case ref:201500498
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Date:September 2015
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Body:A Dental Practice in the Fife NHS Board area
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Sector:Health
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Outcome:Complaint withdrawn
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Subject:clinical treatment / diagnosis
Summary
Mrs C complained about the dental treatment she received for a swelling in her mouth, which was subsequently found to be cancerous, and about the delay in referring her to a specialist for further investigation.
When we investigated Mrs C's complaint, we found that she had received the treatment as a private patient, rather than under the NHS. Under our legislation, we are not able to consider complaints about private dental treatment, and we closed our investigation of this complaint.