This page contains SPSO handbooks. Information below each link tells you the contents for each handbook.
Please contact us to request these documents in another format.
Information Governance (PDF 1.4MB)
- Records Management Plan
- Records Management Policy
- Business Classification Scheme
- File Management Guidance
- Retention and Disposal Policy
- Information Sharing Policy
- Information Sharing - eRDM Connect
- Records Management and Security Guidance: sharing information off-network and out-of-office
- Clear Desk and Screen Policy
- Protective Marking System
- Complying with Information Legislation
- Data Protection Policy and Procedure
- Data Protection Impact assessments: process and supplementary guidance
- Protocol for data security incidents
- SPSO Covert recording policy
- Governance Overview
- Scheme of Internal Control
- Governance Reporting Arrangements
- Scheme of Delegation - available on our website (PDF, 187KB)
- Code of Professional Conduct (incorporating the Register of Interests)
- Whistleblowing Policy
- Anti-Fraud Policy
- Anti-Bribery and Anti-Corruption Policy (incorporating Gifts and Hospitality)
- Incident Reporting
- Risk Management and Incident Reporting Policy
- Travel and Expenses Policy
- Gifts and Hospitality
- Procurement Policy
- Procurement Procedure
- Finance Processing Procedures
- Finance Policy on Fixed Assets
Business Continuity Plan (PDF, 651KB)
- Business Continuity Policy
- Incident Response Plan
- Disruption to work
Bridgeside House - Health, Safety and Security (PDF, 517KB)
- Health and Safety Policy
- Personal Safety
- Hazardous products, PPE, Biohazards, Evidence Handling and Blood-Borne Viruses (BBVs)
- Accident Reporting and First Aid
- Security, Visitor Room and Panic Alarm Procedures
- Fire Procedure
Mental Health and Wellbeing Framework (PDF, 521KB)
- Introduction
- Mental Health in the Workplace
- Why do we need this framework?
- Framework Structue
- Strategic Action Plan
- Measuring, Reviewing and Reporting the Framework