We take complaints about the following types of organisations in Scotland:
- Colleges and universities
- Health services (NHS)
- Housing associations
- Local authorities (councils)
- Scottish Government & Devolved Administration organisations (including prisons)
- Water providers
If your complaint is not about any of these types of organisations, here are some suggestions of organisations who may be able to look at your complaint:
| Organisation | Contact No |
|---|---|
| Care Inspectorate (registered care services) | 0345 600 9527 |
| 0330 440 1614 | |
| 0330 440 1624 | |
| 0800 023 4567 | |
|
Information Commissioner’s Office (for concerns about data protection) |
0131 244 9001 |
| 0345 015 4033 | |
|
Police Investigations and Review Commissioner (complaints about the police) |
0808 178 5577 |
|
01722 333306 |
|
| 01334 464 610 |
There are also organisations that can give advice to you:
| Citizens Advice Consumer Service | 0845 404 0506 |
| Shelter Scotland (housing advice for all: whether about homelessness, renting, home-owner or other housing issue) | 0808 800 4444 |