Office closure
Our offices will be closed for visitors on Wednesday 28 and Thursday 29 February 2024 and will reopen on Friday 1 March 2024. You can still make a complaint via our online form but we will not be able to respond until we reopen.
Decision Reports
Case Ref | Organisation | Subject | Outcome | Report Date |
---|---|---|---|---|
201811064 | Lanarkshire NHS Board | clinical treatment / diagnosis | Not upheld, no recommendations | July 2020 |
201900074 | Scottish Borders Council | policy / administration | Not upheld, no recommendations | July 2020 |
201900196 | South Lanarkshire Council | building warrants: certificates of completion / habitation | Not upheld, no recommendations | July 2020 |
201900411 | A Medical Practice in the Greater Glasgow and Clyde NHS Board area | clinical treatment / diagnosis | Some upheld, recommendations | July 2020 |
201900513 | Dumfries and Galloway NHS Board | clinical treatment / diagnosis | Not upheld, no recommendations | July 2020 |
201900537 | Lothian NHS Board - Acute Division | communication / staff attitude / dignity / confidentiality | Upheld, recommendations | July 2020 |
201900587 | A Medical Practice in the Fife NHS Board area | clinical treatment / diagnosis | Not upheld, no recommendations | July 2020 |
201900596 | Grampian NHS Board | appointments / admissions (delay / cancellation / waiting lists) | Upheld, no recommendations | July 2020 |
201900598 | Lanarkshire NHS Board | clinical treatment / diagnosis | Not upheld, no recommendations | July 2020 |
201900750 | Care Inspectorate | complaints handling | Upheld, recommendations | July 2020 |