Office closure
Our offices will be closed for visitors on Wednesday 28 and Thursday 29 February 2024 and will reopen on Friday 1 March 2024. You can still make a complaint via our online form but we will not be able to respond until we reopen.
Decision Reports
Case Ref | Organisation | Subject | Outcome | Report Date |
---|---|---|---|---|
201810039 | Fife NHS Board | complaints handling | Not upheld, no recommendations | July 2020 |
201810094 | Clear Business Water | incorrect billing | Some upheld, no recommendations | July 2020 |
201810096 | Scottish Prison Service | accuracy of prisoner record | Upheld, recommendations | July 2020 |
201810121 | Aberdeenshire Council | primary school | Some upheld, recommendations | July 2020 |
201810154 | Tayside NHS Board | admission / discharge / transfer procedures | Some upheld, recommendations | July 2020 |
201810159 | Lanarkshire NHS Board | clinical treatment / diagnosis | Not upheld, no recommendations | July 2020 |
201810592 | Dumfries and Galloway NHS Board | continuing care | Not upheld, no recommendations | July 2020 |
201810727 | Lothian NHS Board | clinical treatment / diagnosis | Not upheld, no recommendations | July 2020 |
201810977 | A Medical Practice in the Greater Glasgow and Clyde NHS Board area | clinical treatment / diagnosis | Not upheld, no recommendations | July 2020 |
201811027 | Grampian NHS Board | clinical treatment / diagnosis | Upheld, recommendations | July 2020 |