Office closure
Our offices will be closed for visitors on Wednesday 28 and Thursday 29 February 2024 and will reopen on Friday 1 March 2024. You can still make a complaint via our online form but we will not be able to respond until we reopen.
Decision Reports
Case Ref | Organisation | Subject | Outcome | Report Date |
---|---|---|---|---|
201708038 | Grampian NHS Board | clinical treatment / diagnosis | Upheld, recommendations | July 2019 |
201708155 | An NHS Board | admission / discharge / transfer procedures | Upheld, recommendations | July 2019 |
201708448 | North Lanarkshire Health and Social Care Partnership | complaints handling (incl social work complaints procedures) | Some upheld, no recommendations | July 2019 |
201708489 | Grampian NHS Board | clinical treatment / diagnosis | Not upheld, no recommendations | July 2019 |
201709295 | Greater Glasgow and Clyde NHS Board - Acute Services Division | clinical treatment / diagnosis | Not upheld, no recommendations | July 2019 |
201800545 | South Lanarkshire Health and Social Care Partnership | child services and family support | Not upheld, no recommendations | July 2019 |
201800742 | Lanarkshire NHS Board | clinical treatment / diagnosis | Upheld, recommendations | July 2019 |
201800796 | Fife NHS Board | communication / staff attitude / dignity / confidentiality | Some upheld, recommendations | July 2019 |
201800911 | North Lanarkshire Council | child services and family support | Upheld, recommendations | July 2019 |
201801306 | Greater Glasgow and Clyde NHS Board - Acute Services Division | clinical treatment / diagnosis | Upheld, recommendations | July 2019 |