Office closure
Our offices will be closed for visitors on Wednesday 28 and Thursday 29 February 2024 and will reopen on Friday 1 March 2024. You can still make a complaint via our online form but we will not be able to respond until we reopen.
Decision Reports
Case Ref | Organisation | Subject | Outcome | Report Date |
---|---|---|---|---|
201802881 | Clear Business Water | incorrect billing | Some upheld, recommendations | July 2019 |
201802999 | An NHS Board | appointments / admissions (delay / cancellation / waiting lists) | Some upheld, recommendations | July 2019 |
201803102 | Forth Valley NHS Board | nurses / nursing care | Upheld, recommendations | July 2019 |
201803175 | Lothian NHS Board - Acute Division | admission / discharge / transfer procedures | Some upheld, recommendations | July 2019 |
201803663 | Greater Glasgow and Clyde NHS Board - Acute Services Division | clinical treatment / diagnosis | Not upheld, no recommendations | July 2019 |
201803829 | Borders NHS Board | clinical treatment / diagnosis | Not upheld, no recommendations | July 2019 |
201804281 | A Medical Practice in an NHS Board area | clinical treatment / diagnosis | Upheld, recommendations | July 2019 |
201804659 | A Dentist in the Grampian NHS Board area | clinical treatment / diagnosis | Not upheld, no recommendations | July 2019 |
201804942 | Inverclyde Council | parking | Not upheld, no recommendations | July 2019 |
201805111 | Perth and Kinross Council | communication / staff attitude / dignity / confidentiality | Upheld, recommendations | July 2019 |