Office closure
Our offices will be closed for visitors on Wednesday 28 and Thursday 29 February 2024 and will reopen on Friday 1 March 2024. You can still make a complaint via our online form but we will not be able to respond until we reopen.
Decision Reports
Case Ref | Organisation | Subject | Outcome | Report Date |
---|---|---|---|---|
201806300 | Highland NHS Board | clinical treatment / diagnosis | Not upheld, no recommendations | May 2019 |
201806303 | A Medical Practice in the Greater Glasgow and Clyde NHS Board area | clinical treatment / diagnosis | Not upheld, no recommendations | May 2019 |
201806950 | A Medical Practice in the Tayside NHS Board area | policy / administration | Upheld, recommendations | May 2019 |
201807573 | Greater Glasgow and Clyde NHS Board - Acute Services Division | admission / discharge / transfer procedures | Not upheld, no recommendations | May 2019 |
201808175 | A Medical Practice in the Highland NHS Board area | clinical treatment / diagnosis | Not upheld, no recommendations | May 2019 |
201810639 | Scottish Water | incorrect billing | Upheld, recommendations | May 2019 |
201702563 | Fife NHS Board | clinical treatment / diagnosis | Upheld, recommendations | April 2019 |
201706515 | Forth Valley NHS Board | complaints handling | Not upheld, no recommendations | April 2019 |
201707109 | Lanarkshire NHS Board | admission / discharge / transfer procedures | Some upheld, recommendations | April 2019 |
201707309 | Tayside NHS Board | clinical treatment / diagnosis | Not upheld, no recommendations | April 2019 |