Office closure
Our offices will be closed for visitors on Wednesday 28 and Thursday 29 February 2024 and will reopen on Friday 1 March 2024. You can still make a complaint via our online form but we will not be able to respond until we reopen.
Decision Reports
Case Ref | Organisation | Subject | Outcome | Report Date |
---|---|---|---|---|
201801272 | Grampian NHS Board | clinical treatment / diagnosis | Upheld, recommendations | March 2019 |
201801293 | The Moray Council | communication / staff attitude / dignity / confidentiality | Some upheld, no recommendations | March 2019 |
201801342 | Grampian NHS Board | clinical treatment / diagnosis | Upheld, recommendations | March 2019 |
201801381 | East Dunbartonshire Council | secondary school | Some upheld, recommendations | March 2019 |
201801415 | Scottish Water | disputed cost to repair sewer / drain | Not upheld, no recommendations | March 2019 |
201801567 | Shetland Islands Council | home helps / concessions / grants / charges for services | Not upheld, no recommendations | March 2019 |
201801684 | Scottish Water | sewer flooding - external | Not upheld, no recommendations | March 2019 |
201801693 | East Dunbartonshire Health and Social Care Partnership | child services and family support | Some upheld, recommendations | March 2019 |
201801816 | Fife Council | secondary school | Not upheld, no recommendations | March 2019 |
201802259 | South Ayrshire Council | communication / staff attitude / confidentiality | Upheld, recommendations | March 2019 |