Office closure
Our offices will be closed for visitors on Wednesday 28 and Thursday 29 February 2024 and will reopen on Friday 1 March 2024. You can still make a complaint via our online form but we will not be able to respond until we reopen.
Decision Reports
Case Ref | Organisation | Subject | Outcome | Report Date |
---|---|---|---|---|
202111275 | Highland NHS Board | Communication / staff attitude / dignity / confidentiality | Not upheld, no recommendations | April 2023 |
202202672 | A Medical Practice in the Lanarkshire NHS Board | Clinical treatment / diagnosis | Upheld, recommendations | April 2023 |
201810361 | Greater Glasgow and Clyde NHS Board - Acute Services Division | Clinical treatment / diagnosis | Upheld, recommendations | March 2023 |
201900901 | Lanarkshire NHS Board | Clinical treatment / diagnosis | Not upheld, no recommendations | March 2023 |
201900986 | Falkirk Council | Child services and family support | Upheld, recommendations | March 2023 |
201911193 | Tayside NHS Board | Clinical treatment / diagnosis | Upheld, recommendations | March 2023 |
202007741 | North Ayrshire Council | Neighbour disputes and anti-social behaviour | Not upheld, no recommendations | March 2023 |
202101009 | Ayrshire and Arran NHS Board | Clinical treatment / diagnosis | Upheld, recommendations | March 2023 |
202101331 | Highland NHS Board | Clinical treatment / diagnosis | Not upheld, no recommendations | March 2023 |
202101632 | Business Stream | Incorrect billing | Resolved, no recommendations | March 2023 |