Office closure
Our offices will be closed for visitors on Wednesday 28 and Thursday 29 February 2024 and will reopen on Friday 1 March 2024. You can still make a complaint via our online form but we will not be able to respond until we reopen.
Decision Reports
Case Ref | Organisation | Subject | Outcome | Report Date |
---|---|---|---|---|
202107634 | A Medical Practice in the Lanarkshire NHS Board area | Clinical treatment / diagnosis | Upheld, recommendations | June 2023 |
202107992 | South Lanarkshire Council | Child protection | Some upheld, recommendations | June 2023 |
202110475 | Lanarkshire NHS Board | Nurses / nursing care | Upheld, recommendations | June 2023 |
202111012 | Midlothian Council | Child services and family support | Upheld, recommendations | June 2023 |
202111931 | A Medical Practice in the Forth Valley NHS Board area | Clinical treatment / diagnosis | Not upheld, no recommendations | June 2023 |
202201211 | University of Edinburgh | Complaints handling | Upheld, recommendations | June 2023 |
202203947 | Renfrewshire Council | Kinship care | Resolved, no recommendations | June 2023 |
201909851 | Highland NHS Board | Clinical treatment / diagnosis | Some upheld, recommendations | May 2023 |
202002441 | Scottish Borders Council | Policy / administration | Not upheld, no recommendations | May 2023 |
202003174 | Lothian NHS Board - Acute Division | Clinical treatment / diagnosis | Not upheld, no recommendations | May 2023 |