Office closure
Our offices will be closed for visitors on Wednesday 28 and Thursday 29 February 2024 and will reopen on Friday 1 March 2024. You can still make a complaint via our online form but we will not be able to respond until we reopen.
Decision Reports
Case Ref | Organisation | Subject | Outcome | Report Date |
---|---|---|---|---|
202103458 | Dundee City Council | Child services and family support | Upheld, recommendations | August 2023 |
202105712 | A Medical Practice in the Fife NHS Board area | Clinical treatment / diagnosis | Upheld, recommendations | August 2023 |
202106302 | East Dunbartonshire Health and Social Care Partnership | Standard of care | Upheld, recommendations | August 2023 |
202106485 | Greater Glasgow and Clyde NHS Board - Acute Services Division | Clinical treatment / diagnosis | Upheld, recommendations | August 2023 |
202107689 | Scottish Ambulance Service | Admission / discharge / transfer procedures | Upheld, recommendations | August 2023 |
202110970 | Perth and Kinross Council | Assessments / self-directed support | Upheld, recommendations | August 2023 |
202200038 | A Medical Practice in the Forth Valley NHS Board area | Complaints handling | Upheld, recommendations | August 2023 |
202200345 | Lanarkshire NHS Board | Clinical treatment / diagnosis | Not upheld, no recommendations | August 2023 |
202201207 | Tayside NHS Board | Clinical treatment / diagnosis | Upheld, recommendations | August 2023 |
202204333 | Dundee City Council | Neighbour disputes and anti-social behaviour | Upheld, recommendations | August 2023 |