Office closure
Our offices will be closed for visitors on Wednesday 28 and Thursday 29 February 2024 and will reopen on Friday 1 March 2024. You can still make a complaint via our online form but we will not be able to respond until we reopen.
Decision Reports
Case Ref | Organisation | Subject | Outcome | Report Date |
---|---|---|---|---|
201609475 | Lanarkshire NHS Board | clinical treatment / diagnosis | Not upheld, no recommendations | January 2018 |
201609501 | Greater Glasgow and Clyde NHS Board - Acute Services Division | communication / staff attitude / dignity / confidentiality | Some upheld, recommendations | January 2018 |
201609720 | Greater Glasgow and Clyde NHS Board - Acute Services Division | nurses / nursing care | Some upheld, recommendations | January 2018 |
201609754 | Greater Glasgow and Clyde NHS Board - Acute Services Division | communication / staff attitude / dignity / confidentiality | Some upheld, recommendations | January 2018 |
201700087 | Stirling Council | unauthorised developments: enforcement action / stop and discontinuation notices | Some upheld, no recommendations | January 2018 |
201700157 | Grampian NHS Board | clinical treatment / diagnosis | Upheld, recommendations | January 2018 |
201700208 | Lanarkshire NHS Board | clinical treatment / diagnosis | Not upheld, no recommendations | January 2018 |
201700223 | Scottish Prison Service | personal property | Not upheld, no recommendations | January 2018 |
201700352 | A Council | complaints handling (including appeals procedures) | Some upheld, recommendations | January 2018 |
201700446 | Glasgow Housing Association | complaints handling | Some upheld, no recommendations | January 2018 |