Office closure
Our offices will be closed for visitors on Wednesday 28 and Thursday 29 February 2024 and will reopen on Friday 1 March 2024. You can still make a complaint via our online form but we will not be able to respond until we reopen.
Decision Reports
Case Ref | Organisation | Subject | Outcome | Report Date |
---|---|---|---|---|
201607114 | University of Strathclyde | complaints handling | Not upheld, no recommendations | January 2018 |
201607162 | Forth Valley NHS Board | clinical treatment / diagnosis | Upheld, no recommendations | January 2018 |
201607207 | East Renfrewshire Council | repairs and maintenance | Not upheld, no recommendations | January 2018 |
201607591 | A Medical Practice in the Grampian NHS Board area | clinical treatment / diagnosis | Some upheld, recommendations | January 2018 |
201608053 | Melville Housing Association Ltd | applications, allocations, transfers & exchanges | Not upheld, no recommendations | January 2018 |
201608106 | Lothian NHS Board - Acute Division | clinical treatment / diagnosis | Some upheld, recommendations | January 2018 |
201608179 | Business Stream | charging method / calculation | Not upheld, recommendations | January 2018 |
201608264 | Irvine Housing Association Ltd | repairs and maintenance | Not upheld, no recommendations | January 2018 |
201608296 | The City of Edinburgh Council | repairs and maintenance | Upheld, recommendations | January 2018 |
201608467 | North Ayrshire Council | council tax | Some upheld, recommendations | January 2018 |