Office closure
Our offices will be closed for visitors on Wednesday 28 and Thursday 29 February 2024 and will reopen on Friday 1 March 2024. You can still make a complaint via our online form but we will not be able to respond until we reopen.
Decision Reports
Case Ref | Organisation | Subject | Outcome | Report Date |
---|---|---|---|---|
201606885 | Queen Margaret University | complaints handling | Not upheld, no recommendations | October 2017 |
201606992 | Grampian NHS Board | clinical treatment / diagnosis | Upheld, recommendations | October 2017 |
201607001 | Scottish Prison Service | policy/administration | Not duly made or withdrawn, no recommendations | October 2017 |
201607073 | The City of Edinburgh Council | complaints handling | Not upheld, no recommendations | October 2017 |
201607082 | Aberdeenshire Council | repairs and maintenance | Not upheld, recommendations | October 2017 |
201607186 | Grampian NHS Board | clinical treatment / diagnosis | Upheld, recommendations | October 2017 |
201607284 | Cathcart and District Housing Association Ltd | complaints handling | Upheld, recommendations | October 2017 |
201607406 | Fife NHS Board | admission / discharge / transfer procedures | Upheld, recommendations | October 2017 |
201607482 | Glasgow City Council | refuse collection & bins | Upheld, recommendations | October 2017 |
201607642 | Glasgow City Council | refuse collection & bins | Upheld, recommendations | October 2017 |