Office closure
Our offices will be closed for visitors on Wednesday 28 and Thursday 29 February 2024 and will reopen on Friday 1 March 2024. You can still make a complaint via our online form but we will not be able to respond until we reopen.
Decision Reports
Case Ref | Organisation | Subject | Outcome | Report Date |
---|---|---|---|---|
201607644 | A Medical Practice in the Lanarkshire NHS Board area | policy / administration | Not upheld, no recommendations | October 2017 |
201607679 | The Moray Council | primary school | Some upheld, recommendations | October 2017 |
201607681 | Dumfries and Galloway Council | complaints handling (including appeals procedures) | Upheld, no recommendations | October 2017 |
201607740 | South Ayrshire Council | neighbour disputes and anti-social behaviour | Not upheld, no recommendations | October 2017 |
201607821 | Scottish Water | policy/administration | Some upheld, recommendations | October 2017 |
201607831 | Scottish Qualifications Authority | complaints handling | Not upheld, no recommendations | October 2017 |
201607870 | A Medical Practice in the Lanarkshire NHS Board area | clinical treatment / diagnosis | Not upheld, no recommendations | October 2017 |
201608076 | Glasgow City Council | refuse collection & bins | Upheld, recommendations | October 2017 |
201608133 | Orkney Islands Council | applications, allocations, transfers & exchanges | Not upheld, no recommendations | October 2017 |
201608251 | Glasgow City Council | refuse collection & bins | Upheld, recommendations | October 2017 |