Office closure
Our offices will be closed for visitors on Wednesday 28 and Thursday 29 February 2024 and will reopen on Friday 1 March 2024. You can still make a complaint via our online form but we will not be able to respond until we reopen.
Decision Reports
Case Ref | Organisation | Subject | Outcome | Report Date |
---|---|---|---|---|
201603545 | Ayrshire and Arran NHS Board | clinical treatment / diagnosis | Not upheld, recommendations | August 2017 |
201604009 | Grampian NHS Board | clinical treatment / diagnosis | Some upheld, recommendations | August 2017 |
201604078 | Midlothian Council | neighbour disputes and anti-social behaviour | Upheld, recommendations | August 2017 |
201604173 | Glasgow Caledonian University | complaints handling | Not upheld, no recommendations | August 2017 |
201604467 | A Dentist in the Tayside NHS Board area | clinical treatment / diagnosis | Not upheld, no recommendations | August 2017 |
201604595 | East Dunbartonshire Council | home helps, concessions, grants, charges for services | Upheld, recommendations | August 2017 |
201605508 | Dumfries and Galloway NHS Board | communication / staff attitude / dignity / confidentiality | Not duly made or withdrawn, no recommendations | August 2017 |
201605965 | Glasgow Caledonian University | communication staff attitude dignity and confidentiality | Not upheld, no recommendations | August 2017 |
201606227 | A Council | secondary school | Not upheld, recommendations | August 2017 |
201606237 | West Dunbartonshire Council | non-domestic rates | Not upheld, no recommendations | August 2017 |