Office closure
Our offices will be closed for visitors on Wednesday 28 and Thursday 29 February 2024 and will reopen on Friday 1 March 2024. You can still make a complaint via our online form but we will not be able to respond until we reopen.
Decision Reports
Case Ref | Organisation | Subject | Outcome | Report Date |
---|---|---|---|---|
201600065 | Greater Glasgow and Clyde NHS Board - Acute Services Division | nurses / nursing care | Upheld, recommendations | July 2017 |
201600078 | Scottish Prison Service | complaints handling | Not upheld, recommendations | July 2017 |
201600415 | Scottish Prison Service | communication by telephone | Not upheld, recommendations | July 2017 |
201600629 | The City of Edinburgh Council | statutory notices | Upheld, recommendations | July 2017 |
201600867 | Business Stream | incorrect billing | Upheld, recommendations | July 2017 |
201601026 | Greater Glasgow and Clyde NHS Board - Acute Services Division | clinical treatment / diagnosis | Some upheld, recommendations | July 2017 |
201601299 | Grampian NHS Board | clinical treatment / diagnosis | Upheld, recommendations | July 2017 |
201601352 | Lanarkshire NHS Board | clinical treatment / diagnosis | Some upheld, recommendations | July 2017 |
201601387 | A Medical Practice in the Fife NHS Board area | clinical treatment / diagnosis | Not upheld, no recommendations | July 2017 |
201601389 | Ayrshire and Arran NHS Board | clinical treatment / diagnosis | Some upheld, recommendations | July 2017 |