Office closure
Our offices will be closed for visitors on Wednesday 28 and Thursday 29 February 2024 and will reopen on Friday 1 March 2024. You can still make a complaint via our online form but we will not be able to respond until we reopen.
Decision Reports
Case Ref | Organisation | Subject | Outcome | Report Date |
---|---|---|---|---|
201605531 | Scottish Qualifications Authority | communication staff attitude and confidentiality | Not upheld, no recommendations | July 2017 |
201605584 | Glasgow City Council | cleansing/public conveniences/streets and stairs | Upheld, no recommendations | July 2017 |
201606874 | Business Stream | charging method / calculation | Resolved, no recommendations | July 2017 |
201607325 | West Dunbartonshire Council | unauthorised developments: enforcement action/stop and discontinuation notices | Some upheld, recommendations | July 2017 |
201607462 | A Medical Practice in the Lothian NHS Board area | clinical treatment / diagnosis | Not upheld, recommendations | July 2017 |
201507618 | Lothian NHS Board | clinical treatment / diagnosis | Not upheld, recommendations | June 2017 |
201507663 | Highland NHS Board | clinical treatment / diagnosis | Some upheld, recommendations | June 2017 |
201507720 | Glasgow City Council | unauthorised developments: enforcement action/stop and discontinuation notices | Some upheld, recommendations | June 2017 |
201507892 | Lothian NHS Board | clinical treatment / diagnosis | Not upheld, recommendations | June 2017 |
201507934 | Lanarkshire NHS Board | clinical treatment / diagnosis | Upheld, recommendations | June 2017 |